Xkalq VPN Service Privacy Policy

Last modified: January 28, 2021

This document is case-insensitive, meaning definition(s) apply to non-capital letter occurrences equally.

"Privacy Policy" shall mean this document, which explains:

  • (i) what minimal information we collect, and what we do not collect,
  • (ii) how we collect and use minimal information,
  • (iii) and our protection for said collected information.

Above and hereinafter, definitions:

  • "We", "Us" or "Our" refers to LimeySoft LLC;
  • "Our Website" refers to xkalq.pw (within this document is available);
  • "Xkalq VPN", "Service" or "Services" refers to any service offered by us, through our website or through the software provided on our website;
  • "Our License" shall mean the document available at, https://xkalq.pw/terms-of-service link, but only it's latest changes.
  • "You" or "Your" shall mean any individual, who exercised permissions granted by our License, including, but not limited to, accessing or using our Services.

By visiting our website, and using our services, you agree to the terms outlined in this Privacy Policy.

1. Xkalq VPN is No-Logs

If you use our services, here's what we don't do:

  • Log your: real IP address, data sent or received like websites visited, or session durations;
  • Any profiling, or targeted advertising.
  • Discriminate against: protocols, applications, or entire devices;
  • Limit your Internet-connection's bandwidth (but may be shared equally between users).

2. What minimal information we collect (and why)

2.1. Your personal information:

2.1.1. Account details: While creating account, we don't ask anything sensitive (like your surname or name), and What we need is just your email address, beside picking a username and password.

Why we store above said email address is, mainly for communications, which you agree to receive from us, by sole signing up to our Service. But you can unsubscribe most of communications (by following our instructions in each email).

Different communication purposes:

  • Verification
  • Payment-related like: invoices, receipts, notices of delinquency, and alerting about your need to update payment details.
  • Promotions

How we protect your email address is by, never sharing with any third parties.

If you are being referred to us, through approaches described in our referral program, we may associate your account with referrer, to credit the referer accurately.

2.1.2. Forms: If you submit any of our forms, like support requests or issue reports, we may collect the information, which you share with us, related to form being submitted.

2.1.3. Payment: To process credit card and other transactions, we rely on third parties for security, and we only save minimal transaction details. We send billing information to said third parties, and for example, once your credit card payment is complete, the last 4 digits of the credit card's number, and your name, may be stored as part of the invoice by us.

Anonymous payments and donations are also accepted (through cash or Bitcoin).

2.1.4. Information retention: For active accounts, we retain your essential information, to provide Service, which's deleted once related accounts are deleted.

2.1.5. Complain rights: If your account's suspended for any reason, you can contact our support team, to exercise the rights related to your personal data.

2.2. Non-personal information

2.2.1. Our website related: We may use analytic software, or so-called "cookies", to collect anonymous visitors' information, which can't be related to any account (as we don't log any IP addresses). But cookies can be controlled, by our users, in a per browser level.

2.2.2. Why our analytics: Mainly if not solely, to improve our Services' quality. For example, by knowing which countries need our Services more, we can provide more resources for theme. And if we suddenly have no visitors, from some country, we can check what blocks our Services, and provide solutions.

2.3. Device information

By using any our Services excluding our Website (apps), you agree that we may collect additional information. For example, we may collect and send crash reports, through analytic software of our choice (to our developers).

Some other platforms (like the Apple App Store, or Google Play Store), may also collect anonymous information as well, but those are governed by their own respective, policies, terms and/or conditions (that of Apple App Store or Google Play Store).

However, our apps will never track your real-location.

3. Your information's security

As described in section 1 and 2, we either don't collect your information, or ensure absolute security for the minimal collected information. Under other, to ensure security we may do followings:

  • Use storage and connection encryption.
  • Allow anonymous payments.
  • Allow removing your recovery email.
  • Provide optional two-factor-authentication.
  • Provide optional login-history (disabled by default).

4. Third Party Websites (like Social media)

Even if our Website leads you to other websites, including, but not limited to, redirection and links, we are not responsible for anything related to other websites, including, but not limited to, their content, or privacy of information you submit there.

Said other websites may be governed by their own respective, policies, terms and/or conditions.

And anything you do through said websites, is at your own risk.

5. Third Party Networks

Depending on your internet provider, which we do not control, third party entities may get your internet-traffic. And they could detect your usage of our Services (basically, anything your internet provider can), but your information remains encrypted, and they can't see actual internet traffic.

6. Disclosure

If ever required by law, we can only disclose minimal information, because we simply don't collect more information. Foreign jurisdiction's information requests must be approved, by our local's competent jurisdiction.

7. Changes to this Privacy Policy

We retain the right to change this Privacy Policy periodically, but we notify active accounts, if they have notifications enabled.

Your continued use and access, of our Service, shall be deemed as acceptance of said changes.

If you have any questions, about your privacy, feel free to contact us, through our online form.